HI all,

I know that Facebook can be wonky at times, but I have been trying to upload a profile image with a new .png file all day without any success.  I logged out of Facebook, logged back in, shut down Chrome, tried in IE, tried from a laptop, shut down the computer and restarted. The only thing I haven’t done is try to take my laptop to a Panera or Starbucks.

This is the error I get “There was an error updating your profile picture. Please try again.”
Any suggestions or just wait until tomorrow?

Dee – Have you tried using Firefox?  Facebook seems to play nice with Firefox for me.

Is it working now @deereinhardt? This happened to me too, and when I went back to check the measurements like @andrea-vahl mentioned in her post, I realized my file was too big.

So now it is happening on another page.  I thought about removing the image and uploading a new image, but a wrongly sized one to me seems better than none at all.

I tried from someone else’s computer on a different server and that didn’t work either.

I also tried to input a .jpg instead of a .png.  I just don’t understand.

@andrea-vahl or anyone do you have any other suggestions for me?