@stonepeople Patricia – You asked, if that’s how they feel, why do they persist?
In the case of my students, persisting wasn’t the issue. They were all just attempting to get started with a Facebook business page, so some of their comments were based on their experiences using their personal profile, or Facebook’s regular updating of its features, or on things others had told them.
My goal during the class was to help assuage some of their fears and to help them feel more confident about using Facebook.