70-20-10 Rule? (26 posts)

  • I have been told that my status updates should contain 70% helpful information, 20% links to others or quotes of others and 10% advertising or promoting. Any thought about this?

  • @deairby Hi Dea, I think the 70-20-10 rule is a good one. The main point is to diversify. In particular to avoid only posting self promotional information or advertisements. The links to others is really about participating with the community and in some ways trying to get their attention by linking to what they are doing. It’s a form of thumbs up. 

    The exact ratios with vary across every blog but 70-20-10 is a good starting point. 

    Best wishes, Monique

  • @boxcarmarketing thanks, Monique

  • That’s interesting…I never heard of that….the only rule I am aware of and respect is never post self promoting or advertising updates only. You have to mix it up a bit. 

  • How bout the old standby 80-20? 80% “how can I help you?” and 20 for your own stuff?

  • It all depends on how you self promote. If you call a link to a piece of your content self promotion I would say that 20% is ok, but if the 20% refers to blatant advertising than the same 20% is way too much.

  • @deairby @stonepeople @karinboode @vladiiancu  @boxcarmarketing

    well said, overall, there is no fix ratio and everything depends upon both your target audience and your business nature, i feel that 70-20-10 is more widely accepted, however if anyone wishes to go with 80-20 or even 75-25, can go. Main thing is that it should be less pro-motive and more informative. What do u say?

  • I would think that the more you are informative and helpful in your contributions or status updates  the more you will receive back,  Personally If I find someone who is genuinely trying to contribute and inform without any form of self advertising or promotion the more I will respect them and have a genuine interest in what they have to say, without thinking “what are they going to try to sell me?”

    Percentages are irrelivant, its content and contribution that is important, think of the law of reciprocity. 

  • @johnpristine @moinshaikh @karinboode @stonepeople @vladiiancu very good feedback, thanks everyone. Bottom line is to get involved in giving, contributing to the benefit to others, “cast your bread upon the waters” and it will come back. People are so burned out with “sales people!”

  • @deairby @johnpristine @moinshaikh @karinboode @stonepeople @vladiiancu
    This article might help your SMM strategy and consumer expectations:
    The Major Disconnect Between Brands and Consumers When It Comes to Social Media

    The key word is “new” as in “… new ways I’m using social media.” Consumers now have the expectation of being rewarded. They are coming to the social media party with the expectation to be rewarded and if a brand is not rewarding them, there are others in that “open playing field” mentioned above that will gladly take their place.

  • I agree with @boxcarmarketing . 70-20-10 is a great strategy to target engagement, as well as mixing in your business message.

  • @seancookceo-salyrisstudios we have trained consumers to expect rewards like restaurants have trained customers to expect free bread or chips and salsa! The bait is not the reward but the “new, unique, can’t get anywhere else thing”

  • Hi the only ‘rule’ I know of is the 50/50 rule, of 50% on your own page and 50% posting on other people’s (obviously NOT spamming!!! Just writing encouraging comments, and things).
    Your 70-20-10 sounds good, but most of all the question is ‘am I providing value, Content is KING lol’
    Another question to myself might be ‘if I was a stranger, visiting this page, would I want to read what is on here?’ They say that you only have 3 secs to grab someone’s attention – that’s not very long, aye!!

  • @jomartin good comments, thanks…”you never get a second chance to make a first impression!”

  • @jomartin @deairby From a SEO standpoint, content is king. So if you strategically incorporate the “new, unique, can’t get anywhere else thing” along with keyword rich original content, it is a win-win.  

  • @seancookceo-salyrisstudios great reminder, Sean, thanks

  • I guess it is all about “what” you are posting. 

    The 70-20-10 rule sounds good but you shouldn’t focus only on that. It is hard to differentiate the helpful from the promotional posts. 

    Example: I write a blog post – how to create your own Facebook fan page – with a mention that I offer you my help if you are unable to do so by your own. Now for most visitors this seems to be helpful but it could be also indicated as a promotional post. ;-)

  • @nickrock that is a good example of subject matter. You are doing a “how-to” type of fan page, so it is okay to promote here and there, but your profile graphic and welcome page will scream that, so your posts should stay tutorial based just like SME does here.

    Marketing strategies and specialized app development is always going to be needed and there are plenty of businesses that would rather an expert handle their FB page and help guide them, so continue with the tutorials. ;-)

  • @deairby This is new to me Dea. Does this rule apply to Facebook personal pages and fan pages or just personal pages?

  • Sorry for the delay in response, it is for business pages. On your personal pages you aren’t selling or promoting anything. @shantelturner-collins

  • @deairby, I think we can build the relationships to convert to the fan pages on the personal pages.  Also, a BIG piece missing in this conversation is the fact that Facebook strategy used to be ‘content’ was king and now it is ‘conversation and engagement’ so if you are helping others and promoting their content too, you have conversation which raises your Fan page on Edgeranker.com which is what Facebook uses to show your posts in the news feeds.  Goes back to the old saying…the more you give, the more you get I think. 

  • well said, great thoughts, thanks for your input @charlynshelton-socialmediainterpreter


  • @deairby

    So as far as the 10% goes, are you saying any mention of yourself and what you do or offer is advertising, or what exactly? I like this guideline, but looking for more clarity here.

  • I agree with the 80-20 rule – except for the brands who have lots of fans, like Apple of Nike, whom are interested in the brand and their products. For them, i’d suggest the 20-80 rule!

  • Miss Robin, the 10% is “selling” The idea is gain trust and not run people off by always selling @atlantarobin  @aboutbart Since people are really WANTING to know all about Nike or Apple, I would think it could be upside down. Those big brands don’t appear to be force selling (‘cuz they don’t have to)

  • This is super helpful. good to hear the difference of opinions on this. Thanks!! 


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