Error during Wordpress updation to version 3.3 (11 posts)

Topic tags: Wordpress
  • Hi,

    During my wordpress updation to version 3.3. I get the following fatal error.
    Fatal error: Call to undefined function is_rtl() in /home/wiredtog/public_html/wp-includes/general-template.php on line 2102
    My site is running fine but it can not allow me to logged-in in admin panel.
    I need to solve this error today at any cost. Please help me out with the solution.
    Thanks & Regards,
    Ayaz

  • @ayaz1 Read this thread here:

    http://wordpress.org/support/topic/fatal-error-on-upgrade-4

    I think that if you look at your server files you’ll see that no general-template.php file exists. So, what I would do is download a fresh copy of WP 3.3 . Rename or delete the wp-includes folder from your server files then upload to your server from your fresh  3.3 copy the wp-includes folder. 

    However, make sure you read this thread as others have had the same problem as you. Your not alone.  Good luck. :)

  • @ptwylie I did everything written In your provided link but I still can not able to login to admin panel.

    What should I do now?

  • This sounds like a problem caused by one of your plugins.
    What you should try doing is going to your website using FTP, go into wp-content and rename your plugins folder to something else. Create a new folder and call it plugins. (this is an easy way to empty your plugins folder without losing all the files.)

    You should now be able to login to your WP admin. Do so, and go to your plugin page. You will get a lot of messages saying your plugin was deactivated (this is good).

    Finally, go back to your FTP and add your plugins again one by one until you find out which plugin has broken WordPress. I then suggest deleting it, or re-downloading the latest version of it.

    I hope that helps!

  • @ayaz1 @samscholfield Thats good advice from Sam a conflicted plugin is a likely suspect. If not go to wordpress.org and file a support ticket outlining all the steps you have taken. good luck Muhammad!

  • Thanks Sam,

    @samscholfield It did work but here is one more question from you is that, I have did a lot of work of seo in the back-end through all in one seo pack plugin.

    Does that hurt my already work done regarding seo?

    Please clear this as well. 

    Thanks & Regards,

    Ayaz

  • @samscholfield Secondly, When I installed the plugin as you mention they return the error. & did not allow me to activate the any plugin.
    I tried 2 plugins & also tried a fresh plugin to activate but its still not allowing me to activate.
    Please guide in this as well. Thanks

  • Regarding the seo plugin, your settings should have remained when you re-activate it. However I’m not too sure on that.I would also suggest completely removing the plugin that is breaking Wordpress.Double check the update section and make sure your installation is completely up to date.In future, always make a backup of all your files and your database before you upgrade, that way you can quickly revert and test the upgrade on a development version of your website.

  • @samscholfield   @ptwylie Thanks guys, it really helps me a lot and my site is running again with the latest wordpress version.

  • @ayaz1 That’s great news. Glad it’s sorted!

  • @ayaz1 Good show rock and roll.


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