Email Marketing Subject Line (8 posts)

  • Hello fellow bloggers,

    This may not be the exact right forum for this question but I’m hoping that this group will have some insight on this topic. Here’s the question:

    There are a lot of “experts” who have posted thoughts and opinions on how email subject lines affect open rates. Unfortunately, a lot of these experts contradict one another. I’d like to hear from the real experts – the people who are working in the trenches. So, will you please share some of your favorite tips for subject lines? Also, please share how you test for effectiveness and if you have found any formula for crafting a really good subject line.
    Thank you so much for your feedback. I can’t wait to hear your thoughts.
    Marge

  • @margebrown I’m sure there are lots of conflicting guides on what you should use, but one I like to share is what you shouldn’t use if you don’t want to end up in someone’s spam filter.

    http://blog.hubspot.com/blog/tabid/6307/bid/30684/The-Ultimate-List-of-Email-SPAM-Trigger-Words.aspx

  • @margebrown

    I send out over 100k emails per month on behalf of clients and my own company and compared to industry norms, we’re well-above average when it comes to deliverability, open rate, click-throughs, conversions, etc.  A few things we do:

    • Convey a sense of urgency – “One day sale”, ” Only a few hours left”.  It gets the email opened.
    • Keep it simple – Typically 5-7 words and easy to skim over.
    • Exclusivity – “Private sale”, “Members-only”, Invite only”.  It makes the recipient feel like they are getting a special deal.
    • Use localization – If you’re targeting a specific location, use the city name.
    • Newsletters – be date specific “October 2012 newsletter” – these tend to get really high open rates (70%+)
    • Avoid using a lot of punctuation or capital letters.  Some email marketing service providers you will only allow you to have one exclamation point in a subject line.  The over-use of either could get your email sent directly to the spam filter.  
    • Use your company name.
    Some of these are situation specific or you wouldn’t want to use all the time (like localization).  Hope this helps!

    **Edit** 

    Also, make sure you test your subject lines.  

  • @iamconsulting Wow, great tips, thanks for sharing these! 

    One thing I’ve been doing lately is going back through my previous autoresponder series and cleaning up both subject lines and body copy.  Now that I’ve been writing (and receiving) so many newsletters over the last 2-3 years, I’m much more aware of what works and what doesn’t, and I found that what I wrote a year ago needed to be tweaked for brevity and effectiveness.  Think I might just use your list here to take another pass through the series and optimize some more! 

  • @kimberlyhouston

    That’s great!  If you have any more questions, just ask.  I’m happy to help!

  • @iamconsulting  You betcha, will do!

  • @iamconsulting @kristi-hines Thank you both for your help. This is great information and tips that I will use (or not use) to help my messages get to the intended recipients. So appreciate the help.

  • @margebrown

    You’re welcome Marge.  So glad to help!


Add your voice to the discussion

Existing members: . If you do not have a SME account, .

 
 
Check out the Social Media Marketing Podcast!
Get your ad placed here!

Networking Clubs Leaderboard

Avatar ImageE
Ann at  greenoakAnn
Kapil MudholkarKapil
Avatar ImageChris
Avatar ImageJudith
Avatar ImageLydia
Avatar ImageAndré
Avatar ImageJameson
KMediaIrelandKMediaIrel
Avatar ImageAlexandra
Learn more about the Networking Clubs

Recently Active Members

Profile picture of
aeronaftis
Harold Williams
Masha Rbandara Perera
Profile picture of
Johnny Hunt
Profile picture of
Profile picture of
Profile picture of
Ann at  greenoak
Profile picture of
Robin Yearsley
Mark Matthews
Profile picture of
Rachel Agheyisi