Blogging Fundamentals: Session 1 Questions (55 posts)

  • Is this the spot to ask Mike a question during the course? I’m wondering … what about ads on a site. My guess is that Mike counsels waaaay against running adsense on a site, but how about, say, a link to buy a book?

  • Anyone thinking about RE launching their existing blogs? I’m wondering what the best route is. Especially since I have been ENLIGHTENED after today’s session.
    Thoughts?

  • Great Webinar today, lots of wonderful information.  Simple question for Mike… What is better, to have the blog as part of our website or a stand alone blog?

  • With a bridal business, I receive leads with emails all the time, a lot of the people coming to the website are from the places I advertise with and the published articles I produce. Can that be considered a community if it meets my subscriber goal number?

  • @roadturn

    Hey Don,

    About ads on your blog…

    I advise a very limited use of ads on your blog.  In the beginning none.  Over time you can add a few in there.  If you take a look at our blog, you will see one ad.  They should be on the sidebar.  Ideally they are for something free so it does not look like an ad.

  • @kimberlycarlo

    Hey Kim,

    Thanks for asking about relaunching a blog.

    You will gain a ton of ideas from session 4 on launching.  Be sure to stay tuned for that one. :)

  • @loripatterson

    Lori,

    Great question about whether the blog should be integrated into your company site or stand alone

    I will address it later in one of the sessions.

    But the quick answer is it depends on your goals.  There is a lot of search benefits to having it be on the main website.  However if you want it to develop its own brand it may make sense to separate it (like the workshifting example I showed you).


  • @mike-stelzner

    I appreciate your response. Excellent job today. I look forward to sitting down with the exercises.

  • @bridalletter

    Ideally you own your own community.  If you get leads it does not mean that folks have agreed to be part of receiving regular updates.

    I think it would be best to have your own blog, but do not fully understand your question.

  • I guess it all comes down to “What problem do I solve for people?” and “How can I best help them solve it.” 

    First step: Identify my primary business. What is the problem I solve?

    Does that sound right, Mike?

  • Michael, A great beginning to this conference today.  Ideas were concrete and “big” ideas as well.  Love that blend.  Unless I miss my guess, the “homework” part of this first day is critical to making use of the rest of the sessions, no?  Since I could see myself hemming and hawwing about answering these questions with the precision and insight that is required, I wonder if you have content on this club or elsewhere on social media examiner that might help guide us through being too general and get the “conceptual” part of what we want to accomplish down before the second session begins?  Is this the longest sentence ever? Yikes.

  • @pbcsky,

    Mike will surely list some great SME links to you to take a look at. 

    Just saying hello and introducing myself.  I’m usually one for the long sentences, so maybe we’ll have fun together here in the Club!  :)

    ~Keri

  • @mike-stelzner  thank you for your quick response Mike about on or off site blog.  i look forward to attending the rest of this workshop!  Have a great day!

  • @roadturn

    Don, I would not ask those questions.  Instead I would ask, “What problems do people want solved and how can I help them with my content?”

  • @pbcsky

    Pat, don’t over analyze it.  Just simply answer the questions to best of your ability and for yourself, fully knowing they may evolve as your go through the other sessions :)

  • @kimberlycarlo

    Further to your question in today’s Blogging Fundamental class…..

    If you wanted to reach a younger audience with regards to gardening and farming. I would suggest reaching out to the local farmers and suppliers because they oftentimes have young students or farm hands who work with them.

    I would suggest Googling “Farmers’ Market” in your area and there’s usually a listing of markets with the contact info for the farmers. 

    The organic farmer who I purchase my produce from, has a joint venture program with a private school where the students work on the farm for credit. Whether or not they are studying agriculture they can still participate in the program . They are so enthusiatic! I’ve meet many of them and they rave about the miracle of watching something grow and being close to nature and the foods you eat.

    All the best,

    Sherine

  • @mike-stelzner

    The tough part of “What problem do people need solved?” is (other than the overwhelming number of possible problems) I don’t have a solution to every situation. For instance, you shouldn’t call me if you need a house painted–but if you are a painter who needs to find work, then I can hook you up. Where does focus enter the picture?

  • @roadturn

    Hey Don,

    Ask these questions:

    1. Who do I want to reach (be specific) in your notes
    2. What do they most want?  To find that out you need to ask them.

  • Hi Michael,
    Thanks for sharing your insights and experience in the first session today.
    First, I’d like to apologize in advance for this long note but I’d like to provide some context so thanks for your patience.

    After losing my TV reporter job to the recession some years back, I wanted to start a blog for quite some time but struggled to identify a focus.

    I am now reinventing my career. I have been using my digital video journalism skills to explore other career opportunities in social media.
    As a social media content producer, I produce multimedia content for a YMCA’s Facebook page.
    It’s a new position I created and trying to get the Y on board on the benefits of social media marketing. This has been a big challenge.
    There are so many health related stories that I’d love to video blog about but the Y does not have a working website. Do you recommend I start one on say Blogger or is there a different platform I should consider?

    You said “your blog must support your business.” 
    I don’t have a business.
    BUT I sometimes take on freelance projects to help non-profits document their causes by producing videos.
    AND I do have a website (www.furhanaafrid.com).
     
    I have a strong passion to make a difference in peoples’ lives through storytelling and that is why I gravitate towards causes.
    So I’d like to start my own blog to
    1. share my experience in creating compelling visual content through storytelling.
    2. attract employment opportunities at a cause oriented group, non-profit or foundation like the Gates Foundation or the Clinton Global Initiative, Water.org etc.

    I’ve been struggling with 2 ideas:
    1. Blog about my career transition to another industry i.e. social media and non-profits.
    Audience: Journalists looking to transition to other industries, unemployed or laid off journalists.
    2. Blog about producing compelling visual stories for non-profits/foundations/causes.
    Audience: Cause oriented groups, non-profits/foundations.

    You talked about how important it is to find that NARROW FOCUS.

    Appreciate your insights on this.
    Many thanks.
    Furhana

  • @furhanaafrid

    Hi Furhana,

    First, you could suggest to the YMCA that you start a blog for them and then you create content for them following the strategies you learn via the workshop.

    I think if you focus on blogging about how non-profits could create video content to help them with their missions it would be best for you.  Then you could open your own consultancy business and take on clients and do work for them (in much the same way I did for my white paper blog).

    Mike

  • Thanks for giving me some direction Mike.
    Here’s a follow up question:
    1. Is there a particular blogging platform you recommend so that the blog content is easily transferable to a future Y website? There are so many out there: Blogger, Tumblr, Wordpress etc.

    Thanks again!
    @furhanaafrid

  • @furhanaafrid

    I’ll address that at Thursday’s session :)

  • @sherineclarke

    That’s a great idea! I will have to research that a little more.

    We have established relationships with many farmers in the area (and by area I mean within 30 miles of our stores) and they are very very shy about being on camera. I should tell you we are a Lancaster County based organization so some of our farmers are Amish or Mennonite and have no problem with us taking pictures of the farm or the product but prefer to be out of the spotlight. 

    However, we do have a larger homegrown campaign that we have with our Buyer. See it here: http://www.skh.com/dishcategories/homegrown/
     I’d love to hear more of your thoughts on how we can make that initiative successful with our community and young families.

  • @donsturgill

    I think I read it here on SocialMediaExaminer actually, but a great tip is to think about the 10 most common questions customers ask you about your business. These are the things they want to know and be easily made into blog posts. 
    Does that help? :)

  • @bridalletter you earlier ask if the leads you get from various sources constitute a community. Am I understanding that correctly?If so I would say likely not. But it is a start! A community is a living breathing thing. It requires interaction. Community online is constituted of individuals who interact with each other in a common setting. That is a very broad description as opinions will vary from one expert to the next (which I am not). If you want to build community focus in on your blog engage your readers with thought out relevant content and it will happen. So focus on turnung your leads into readers.

  • Hi Michael, (And everyone)

    I truly enjoyed the first session yesterday and am already looking forward to the rest. I am in Venezuela, so it is too expensive to call in for questions, so I couldn´t get mine in yesterday. Here are some:1. About NOT doing marketing on the blog, as part of the formula, I couldnt agree more, but I have thought of examples where the line is a bit blurry on whether it may be considered marketing. Can you give us some tips, hints, as to where to draw the line?

    2. As to whether the blog should be on or off the web site, I´ve struggled with that question myself.

    I am a freelance marketing consultant in Venezuela, I am working on re-launching my practice, making full use of social media and of course, I know I have to have a blog. But I´ve been shy, afraid to, so this course comes at the best time for me.

    3. I also struggle with whether my blog should be bilingual. See, my target is al Spanish speaking, but I also have English speaking followers and contacts that I would like to be able to reach as well.

    Would appreciate your comments and will shoot more questions as we move forward. Love this opportunity!

  • @auragarrillo

    Hi Aura,

    A few things:

    1. About marketing on your blog
    : I will do address how to do this the right way in great detail in my book Launch.  Just remember what Mike Volpe from HubSpot said, it’s about a drop or two for every gallon of content :) .

    2. About keeping your blog integrated with your company: I suggest in your case you check out Jay Baer at Convinceandconvert.com — he does integrate the two together with great success for his practice.

    3. Bilingual blog: This one is frankly outside my knowledge base. But this may answer/help http://www.socialmediaexaminer.com/clubs/blogging/forum/topic/blog-language-and-audience/

  • Thank you Michael for a great seminar yesterday. I was on the call, yet we ran out of time for more questions–thus this posting. 

    I am helping my wife run her single-therapist massage business. As a means of hopefully gathering more traffic to our site (and thus more clients) I recently developed a blog that is well-integrated with the site (something few massage therapists do).

    Our goal with the website and the blog is to attract and bring in new massage clients from our local market, people who need to relieve their pain and stress and need someone to help them hands-on.

    Since we do not sell products online, and we do not plan to place any ads (like Google AdSense ads) in the blog, and since people do not normally travel more than 45 minutes from home for a massage (any more than they’d drive much further to go out to dinner), a world-wide audience would be of very limited benefit. So our goal is to speak to a local audience.

    Although you encouraged us during the seminar to NOT include marketing messages in our blogs. . . when we developed the blog integrated with our website we felt–as a local business attempting to share why we’re unique–that visitors to the website and integrated blog would expect to learn more about what sets us apart.

    So can you give us some tips (not unlike what you’d say to a local dentist), as to how to best target a local market with non-marketing-related blog posts that will draw in new clients–or would you agree that in our case it is OK to use our blog to better inform our clients (not unlike businesses do on Facebook) how we can best meet their needs with excellent therapies and services?

    To get a feel for what we’ve developed you can view our integrated blog at our MassageTLC.com website. Thank you so much for your kindness and assistance.

    Allen

  • @astalvey

    I would take a look at River Pools and Spas (Marcus Sheridan) as they have a very limited geographic region they service as well.

    The same things apply whether you are targeting national, global or hyper-local.  You want content that will resonate with your ideal audience.

    Will your content get picked up by people outside your market, for sure.  Is that bad, heck no?  Content does the work for you, not you.  So you simply create great content that mostly appeals to your local market–FULLY accepting the fact that no one out there necessarily wanting to purchase your massage services.

    Your case is no different than a local restaurant that is showcasing how to create great cakes or a local supermarket training people on how to shop for fruit.

    The actual launch and promotion segments of the course will give you a lot more guidance…

  • Thanks Mike!Will watch out for your book then! When is it out? Will it be an ebook? It´s the way I can get books from the US.

    Will look at the blog you mention, sounds like the way to do it for me. 

    That piece of discussion really helped, I think I have a better idea, will go for both languages, within the same blog, with sub domains, I think.

    Thanks again for taking the time to respond to each question! Looking forward to the rest of the sessions!

  • @auragarrillo

    Aura – It is available on Kindle, iTunes, etc and is also a book you can get on Amazon.  Simply search for Launch (or my name)

  • Just popped in to say hello and thank you. I’m enjoying the course so far.Margie Mintz

  • Hey, Michael,

    I’m busy doing my homework but I just saw Wes Andersen’s new movie, “Moonrise Kingdom”. A wonder-full movie.  But, It’s about a scouting troup. Um. I think you better see it and then reconsider naming us “scouts” and you, our Leader.  Edward Norton and Harvey Keitel were the scout leaders.  Harvey’s character I believe loved the smell of napalm in the morning. 

  • Thank you for the pointer, Michael to the River Pools and Spas blog.

    Postings on how to fix a pool, how to make great cakes, and how to shop for fruit at a grocery store are all definitely informative and interesting. Where I’m struggling is when it comes to blogs by hands-on therapy practices.

    I guess I’ll have to stretch myself here a bit. As I said in my earlier posting, I’m wonding how–in a hands-on services business like massage or dentistry–we would write on how to fix / do things at home that really require the hands-on aid of a therapist. You might be able to fix your own broken pool pipe, however, it’s not that easy to massage your own neck or back.

    I guess a dentist could blog about how to brush your teeth, and we could post about how to stretch properly–however, the bulk of what we do for clients requires hands-on massage therapy.

    Since the blog is integrated with our website, we saw its purpose as a means of allowing us to expand / expound on things we offer at our massage clinic for those who drop by the site to find out more about what we offer as they shop around for a massage therapist.

    We’re are planning on putting up a separate (non-integrated) blog on “Healthy Living” that will provide excellent (general, non-massage-related) hints-and-tips on staying healthy–and that blog we may try to monitize once we have a large following.

    The integrated Massage TLC blog, however, is meant to better inform our clients and our potential clients as to why we offer the therapies we offer–and how those therapies might benefit them–and in the end, get them to come in for a massage.

    So with the above in mind, do you–or others–think we should:

    1. Back away from describing what we do and how it’s unique, and only focus on informative posts (as we will soon in the separate, non-integrated “Healthy Living” blog) – OR –
    2. Is it OK to provide a mix of hints-and-tips along with informative posts that better educate readers on what sets Massage TLC apart (yep, that’s marketing) as the place to go for the best in therapeutic massage?

    Thank you again for your willingness to share with those of us who are newer at this, and want to do our best by our readers and our clients.

    Allen

  • @astalve

    You said, “we saw its purpose as a means of allowing us to expand / expound on things we offer at our massage clinic for those who drop by the site to find out more about what we offer as they shop around for a massage therapist.”

    That is product marketing.  That should be on your pages that describe your products and services, NOT on your blog.

    And let’s be honest, why would anyone want to share an article about how you do massage?  That content is simply marketing.

    You need to ask your customers what they are most interested in learning more about related to this industry.  Ask them, don’t guess.

    Having said all of this, please give chew on this until we get to the content creation session and you will have a ton more ideas.

  • @pbcsky

    We had Scouts before he did :)

  • @mike-stelzner @kimberlycarlo
    Thank you for your responses to my customer identification questions. It is a topic I have been wrestling with for some time. My desire is to fine-tune my grip on what I do best (right now, I feel a bit overstretched in too many directions) and who most needs what I do best.

    Your remarks prompt me to take a look from a different angle: Who do I most want to speak with (given my particular gifts, knowledge and skills) … who am I “assigned to”? And how are they segmented? Are they a particular age, a particular profession? Are they in a particular situation? And what do they want/need?

    Mike said it like this:

    1. Who do I want to reach?
    2. What do they most want?  

  • @kimberlycarlo.  Your response to another about what are the 10 most commonly asked questions from customers is timely suggestion as well as a compass for directions other than blog posts as well!  Thanks!  Do you get more scouting points if I mention you in a thank-you?  I’m new to this scout club but if they give out good scout badges, considered yourself pinned.

  • You said any marketing messages, “should be on your [Massage TLC web] pages that describe your products and services, NOT on your blog.” You then said, “You need to ask your customers what they are most interested in learning more about related to this industry.

    With your background (where focusing on gaining readers is key) I understand your passion, Michael, for keeping anything called a blog as a pure and sacred place that is totally safe from any “marketing speak.”

    If we are not trying to attract readers (like most blogs are), but are simply using the blog format (which in this case is simpy a different format of web pages) as a simple means of easily providing expanded information on our products and services–are we committing a gross error?

    If most of our clients land on our website by searching on “Massage city-name” and then peek at the blog to learn a bit more about what we offer, is it OK to use a “blog” for this purpose, or do you feel visitors will balk at the fact we’ve chosen a blog format to expound on the value we offer?

    PLEASE NOTE: I fully understand where you’re coming from when it comes to attracting a large “following” for a standard blog. I am totally in the boat with you on that, and love the fact you’re making that point LOUD AND CLEAR :-)  

    However, with the Massage TLC (integrated) blog gaining a large following of readers is not our goal. That WILL be our goal with the separate, non-integrated, “Healthy Living” blog we have not yet launched, and that blog WILL NOT contain marketing messages because we do want to gain a large number of “readers.”

    In the end, we do not expect to have any “subscribers” to the Massage TLC blog. We simply expect some of our site visitors will check out the “blog” to learn more about us, since it is integrated with our site. I am hoping that’s “OK,” and will not be a major turn-off for visitors to our website just because that section of our site is using a blog format.

    Thanks again!

    Allen

  • @patcoakley Awh Jeez! Thanks. :)

  • @astalvey

    Hey Allen,

    You need to ask yourself, what is the connection to your business.  If it is only to sell, then why would anyone ever read the content on the blog.  Blogs are really NOT sales pages.  They are publications, regardless of the intent (grow a list, etc.).

    I would ask you to consider this, when you visit any website, do you click on the blog with the intent to learn more about what the business has to offer, or do you click on a brochure, a paper, commonly asked questions, what makes us different, etc.

    Instead, you click on a blog to learn about the culture and ethos of a business.  Are they sharing success stories of happy customers?  Are they showcasing knowledge that helps me see they are pros?

    If it were me, and I was in your head, thinking about what you want, it sounds like you want more information to help people make a buying decision.  That CAN work for a blog (again take a look at Marcus Sheridan).

    So hold on tight and be patient as I unfold the many options you will have in future sessions, okay?  Sound fair?

  • Perfectly fair. Thanks, Michael. I am all for learning (or I wouldn’t have signed up for the seminar) how to best leverage our Massage TLC blog to the benefit of our current and future clients–and to hopefully grow our client base.

    I admit I’m here, and I am asking these questions, because I’m struggling with what to blog about that’s “massage business related.”

    Imagine, if you will, if you are a dentist who is wanting to attract new patients–and who just integrated a blog with his website so he can “post” some things.

    What, pray tell, would you–as a dentist–blog about that might attract a strong local following and a new batch of patients? If you can answer that one I expect I will be a long way toward knowing what we need to do as a service provider who offers hand-on therapy in an area where “self-treatment” is generally not effective.

    In the mean time, I will scope out what other massage therapists (and dentists) might be “blogging” about that I would find interesting. I’d be rather surprised to find a dentist or a massage therapist out there today who has an integrated blog and is blogging about things I would be so interested in (things that are in some way related to his or her business) that I would subscribe to their blog. As I mentioned earlier, we weren’t expecting subscribers–just hoping to better inform potential (and current) clients about what we offer.

    Maybe it’s just me who’s being dense–or maybe I will be breaking new ground in seeking a creative way to blog intelligently in an industry area that to date may not have been all that successful at leveraging blogs appropriately. In the end, I certanly want the best results I can get from the posts we put on the “blog” section of our website.

    Finally, if any of the other seminar participants are in a similar hands-on services profession (like massage, dentistry, etc.) and are blogging in a way that attracts new, local clients–PLEASE DO weigh in and point me to your blog so I can learn from your successes.

  • @astalvey

    Check these out:

    http://massage.largeheartedboy.com/
    http://www.massage-therapy-blog.com/
    http://www.massagetherapyprograms.net/featured/top-50-massage-blogs/

  • Will we cover, “How to increase our subscribers?” People visit my blog, but I’d like to get more subscribers. I hope it’s not my content! :( Perhaps, it’s the narrow audience I’m trying to reach? Confused.  

  • @marisa-shadrick

    Yes for sure.  That comes in sessions 3 and 5 :)

  • I’m so overwhelmed!  This is all new to me include the company i’m working for, so there is plenty for me to learn about.

    Thanks for the first class  @mike-stelzner i’m still trying to get my homework done from the first round, and as i’m so new to all this trying to get a feel for what i’ve got myself into!

    I wrote my first blog (keeping in mind I love the thought of writting but its not a natural skill for me and i’m trying to get it right…talk about grammar issues) here is a link to our “rough” phase of our blog on our website we launched 7/1 : http://www.logicav.net/blog

    So I will rid our blog from promotional or sales pitchy type statements and just keep it to the informational and customer WIFM type writting….

    Off I go to write new material

  • @astalvey I think I understand the concept of not using the blog to sell or advertise anything that @mike-stelzner is explaining.

    Customers are clicking on the blog to see what you have to say and educate them or inform them…if they are intrested in your product after seeing your a caring company and want to do business with you they can then click on the remainder of your website to purchase your products.

    I know as a consumer who is not “computer” friendly and does not have a marketing background if I want to purchase an item i will google it and find it there….not through a blog.  Those with the ad/marketing background I feel sometimes have a different mindset. 

    When I read a blog I want it to be something I enjoy reading…NOT a sales man sitting on my front porch I can not rid my self from

    Cant wait to learn more today!

  • Hi @astalve, as a massage officianado (sp?), better yet, I am a person who gets massages on a regular basis … I would be interested in reading the different benefits of all the different kinds of massage.  My massage therapist is a “medical massage therapist” and goes to all kinds of conferences and teaches me something new every time I see her. i.e. if my knee joint hurts, she knows just where/how to massage on my back etc. etc.  Very cool stuff.  (Sorry if this isn’t the place to respond like this.  I didn’t see a ‘private’ button.)

  • Thank you, Lori and Sabina for your excellent insights. The more I learn, the more I realize how little I know (about most any subject). I also believe that with most things there is no “one right way,” however, there are certainly “better ways” to do most things–and with your, Michael’s, and others’ assistance I’m sure we’ll figure out a “better way” to blog than we have been.

    Our blog is very new, with less than 20 posts–and I don’t believe anyone has subscribed yet–so we can easily do a re-start.

    I’m happy to be on this journey with each of you.

    Allen

  • @glengorham Thank you Glen. That actually took my question and your answer a little deeper. And it makes sense, the leads are not my community.

    I actually wondered if the leads are acceptable to market to in the emails, since technically; they are not blog subscribers. After this session 2, I feel like the articles and links should just take them back to my website, wedding planning guides that may help them and the blog.

    I do want to share a new product line with a link in the newsletter; but now I am not sure if that is too much of a sale. I really want to apply the philosophy of not advertising, building subscribers and community. I am sure if they see something they want on the website, they will make that purchase without the push.

  • Are there any guidelines as to whether it’s better to design your blog with posts vs. pages?

  • @lindaj

    For sure you want to use both Linda.  Posts are like news and they get pushed down the list as new posts come out.  Pages are persistent and remain (typically in your navigation bar)

  • That’s a great way to look at it, Michael.  I thought I had to choose one or the other, but this makes more sense.  Hopefully, people will check back in to read the “newsy” posts, but refer to the more permanent information on the pages.  Thanks for helping me to see the value of both!

  • I have a quandary about two of my blogs.  I post both original content and abstracts daily.  Each item is also posted on my Twitter accounts and Facebook pages.  Both have had decent traffic in the past (prior to being ignored for most of last year).  But traffic to these blogs is currently zero and has been for the last month or so.  I have no notices from Google re Panda or Penguin issues.  I do not do any black or grey hat stuff. Not sure what to do to get traffic growth to these sites. 

  • @terryretter

    Terry – Stand by for sessions 4 and 5 that will focus on marketing and promotion.


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