Are your customers on Instagram?
Research shows Instagram users like brands and are shoppers, so more businesses are looking into marketing opportunities on this fast-growing platform.
In this article you’ll discover the most recent findings about Instagram users and how this could impact your social media marketing.
Are you wondering about Twitter’s growth potential?
Twitter’s foothold with television audiences and Millennial consumers suggest there are some marketing opportunities.
In this article you’ll discover findings from studies to help you determine how much to invest in marketing and customer service through Twitter.
Do you know which metrics to watch?
Research reveals that over the past four years, most marketers switched to measuring more intangible goals like brand awareness, message effectiveness and brand perception.
In this article you’ll discover findings from studies to help you determine which metrics to use to evaluate your social media efforts.
A series of new reports answers this very question.
Consumers have strong expectations for how brands use social channels.
In this article, you’ll discover findings from studies to help you determine what consumers want to see from you on social media.
Have you seen the latest research on Facebook?
Knowing how Facebook affects online marketing can improve your own efforts.
These five studies reveal how Facebook impacts online marketing and why it’s here to stay.
Wondering how to connect the dots between content and customers?
In this article you’ll find important best practices, backed by research, to help improve your social media marketing.
Brand new research from Content Marketing Institute and MarketingProfs shows that while there are universal challenges in content marketing such as measuring ROI and producing engaging content, there are certain best practices that mitigate these problems.
Here’s our take on the research.
#1: Have a Documented Strategy
Fifty-four percent of the most effective B2B marketers have a documented content strategy and most of them follow it “very closely.” Furthermore, 60% of those with a written strategy consider their organization to be effective in content marketing, compared to 32% with only a verbal strategy.
One of the biggest differences between effective content marketers and those who fail is a documented strategy.
Do you sometimes question the potential of social media marketing?
Most businesses and organizations dive into social media hoping to increase brand awareness and acquire more customers. Many are disappointed when it doesn’t pan out.
In this article I’ll share five ways you can adjust your social media tactics to improve your brand’s influence on consumer purchasing decisions.
Do you want people to tell their friends about your business?
Are you getting positive word of mouth?
New research shows that word-of-mouth marketing has grown exponentially on social media.
In this article you’ll discover three ways you can encourage customers to tell their friends about you.
#1: Customer Service Tips the Scales
Are you looking for new ways to improve engagement with your audience?
Do you want to know the most effective, yet rarely used social tactics?
In this article I’ll share research findings that reveal three widely underused tactics you can use to build a long-term interested audience.
#1: Provide Customer Service on Facebook
A lot of brands default to Twitter for social customer care. While there’s nothing wrong with that, it’s important to remember that Facebook offers plenty of customer service options you can leverage as well.